| ONLINE CALL MANAGEMENT |
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| This is an online tool for our customers to log support incidents for existing contracts. This tool gives our customers on-line access to carry out the following activities: |
- Log Support incidents
- Monitor the progress of the calls logged
- View history of calls logged
- Monitor and Manage Support Contracts
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CALL LOGIN PROCESS
Online call login: Please login with your user id and password to submit an electronic request for support.
Telephone Login: Can be availed in following conditions:
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In case you are unable to submit electronic support request as mentioned above
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Want to avail support after normal business hours or during holidays (Note: Only for customers with 24X7 support)
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In case of any business critical emergency
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Days
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Time
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Contact Information
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Additional Information
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Mon - Sat
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9:30AM - 5:30PM
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Landline: +91-120-4519000 Ext. 37, 29
Mobile: +91-9971497388, 9015407856,9971497381
Mail:solutions.support@momentuminfocare.com
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Excluding holidays
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Mon - Sat
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5:30PM to 9:30AM
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Backup & Storage : +91-9718427068
Security : +91-9899463337
Citrix : +91-9911588129
Microsoft (Exchange, AD etc.) : +91-9871148319
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The numbers are subject to change
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Sun and all holidays
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24 hrs
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Backup & Storage : +91-9718427068
Security : +91-9899463337
Citrix : +91-9911588129
Microsoft (Exchange, AD etc.) : +91-9871148319
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The numbers are subject to change
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Note: 24X7 escalation at +91-9311256514
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