An ISO 9001:2008 company
ONLINE CALL MANAGEMENT
 
This is an online tool for our customers to log support incidents for existing contracts. This tool gives our customers on-line access to carry out the following activities:
  • Log Support incidents
  • Monitor the progress of the calls logged
  • View history of calls logged
  • Monitor and Manage Support Contracts

 CALL LOGIN PROCESS

Online call login: Please login with your user id and password to submit an electronic request for support.

Telephone Login: Can be availed in following conditions:

  • In case you are unable to submit electronic support request as mentioned above
  • Want to avail support after normal business hours or during holidays (Note: Only for customers with 24X7 support)
  • In case of any business critical emergency

 

Days 

Time 

Contact Information

Additional Information

Mon - Sat

10AM - 6PM

Landline: +91-120-4519000 Ext. 37, 29

Mobile: +91-9971497388, 9717305793

Mail:solutions.support@momentuminfocare.com

Excluding holidays

Mon - Sat

6PM to 10AM

Backup & Storage : +91-9891445916

Security : +91-9818950411

Citrix : +91-9899744199

Microsoft (Exchange, AD etc.) : +91-9971499697

The numbers are subject to change 

Sun and all holidays

24 hrs

Backup & Storage : +91-9891445916

Security : +91-9818950411

Citrix : +91-9899744199

Microsoft (Exchange, AD etc.) : +91-9971499697

The numbers are subject to change

 Note: 24X7 escalation at +91-9311256514

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
User Name
Password
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